Several evenings ago, I spoke to a friend who is a new attending at an out-patient psychiatry clinic associated with a major east coast medical school. She told me that she conducted an initial screening of a man who was a walk-in to the clinic, checked the schedule, and gave him an intake appointment with the first available resident the following week. She then went on a scheduled trip to Europe and returned approximately six weeks later. Upon returning, she was told that the patient, with whom she had spent approximately 30 minutes, had committed suicide. She was referred to an affiliated psychiatrist to "process" the event, and attended 2 group therapy sessions for clinicians with a similar experience. For her part, she could not even remember the patient. Now, I do not report this because it is ironic - and I struggled not to say absurd - but rather to contrast what happens when you are affiliated with funding. If you have access to funding, you can, apparently "err" on the side of well... what's right. And on one of the saddest days of my life, as I was writing case notes after a group therapy session, a colleague came in and told me that the Medical Examiner's office had just called to inform us that a patient of mine was found in a hotel room, having completed suicide. They connected him to us by a prescription bottle they found with him.

Because I have the reputation of working with a specific patient "demographic," I will get calls that usually begin with, "Hey, I have this wo/man who lost his/her insurance and can't continue at this clinic..." Hey, always good to hear from you too. Right. Nevertheless, a patient who has actually had commercial health insurance, in my experience, presents with some significant "protective factors" personally, and "advantages" administratively. Paradoxically, in my experience, these patients nearly always result in administrative conflict, probably because they can be incorporated into treatment in a expedited process (i.e. disrupting the protocol).

I find that patients who have actually had health insurance tend to be in a better state of over-all health,
generally, than the typical off-the-street public clinic patients. Secondly, they generally are "well-documented," preceded by a medical chart that sometimes includes an accurate medication & medical history, and sometimes (sorry) a psycho-social assessment conduct by a reliable clinician. Oorah.

And so, the patient in question here came to me because he had been laid off from, "not just a job, but my vocation," based solely on "seniority." In fact, he was a much-valued, well-acknowledged, and well-compensated employee. He had a significant history of a moderate major depression; a history of both child physical & sexual abuse; was in recovery from alcoholism - extended & continuous; and was acting-out sexually to the point of "devoting" hours each & every day to cruising his gym, a bathhouse, and Craig's List for "hook-ups." His affect was markedly depressed & anxious, but he reported his mood as "a little depressed, but hopeful." I will forgo detailing our actual work together. When he did not appear for his scheduled appointment - the first ever - I called, and we rescheduled for the next day. The next day, when he neither showed nor called, I again called, & when I got his voicemail, expressed my concern, asked him to call me immediately, and re-enforced a point in our treatment contract: no attempting self-harm or suicide without first calling me, 911, or the Emergency Psychiatric Unit. He had checked into a nice hotel that afternoon, and the Medical Examiner estimated that he died early Sunday morning.

No one in clinic, from the Program Manger to the supportive staff, said anything to me; everyone was gone by the time I had completed my notes and returned the charts. No one. I locked the place up & went home.
If you are a clinician & reading this, it is my sincerest hope that this never, ever happens to you. I spent the entire night scrutinizing, me. What did I do wrong? What did I miss? I poured over my notes from beginning to end; attempted to "recall" the specific details of every session described. WHY? By morning, I was overwhelmed. I sat through the staff meeting, and the suicide was never even mentioned. When enough was enough, I simply stated, "I am devastated, and I going to our "Employee Assistance Program" (EOP). Perhaps POTFP could explain such programs, as he is truly a pioneer & expert regarding the topic (and be sure to click over there regardless) - but one aspect of an EAP is to be a confidential (even to your employer) source of referral assistance for situations like I have described. I can say that my perception was that the sponsoring organization of my clinic - who didn't really advertize the availability of the EOP (alright, they never mentioned it after the initial hiring session) - pretty much resented paying for 6 "free" therapy sessions. Now go back & read the opening to this post... All said, may he rest in peace.

I generally experience the term "minority" as a pejorative, often "masking" term for disdain. There are, however, times when I could not be paid to abandon my "vilification." Microsoft, according to surveys, took an old-fashioned ass-kickng at the hand of Apple's "I'm a Mac, I'm a PC" advertizing campaign. Somehow thinking it wise to retaliate, MS has embarked on a campaign of corporate dis'. Now, there are those rare times when you are unexpectedly (and I'm going to presume inadvertently) provided the opportunity to actually delight in witnessing someone shooting themselves in the foot, cutting off their own nose to spite their face, laying a trap for others & falling in themselves:


video

POW! And there you are. No, baby, you are not cool enough for a Mac.

Finally, these are Holy Days, which explains Vladyka Lauras of blessed memory featured at the top of this post. While I cannot explain it, around 11:00 pm last night, I gathered up some big-ass bags of my recyclables (returnable cans & bottles) - which I am altogether negligent in returning, even for the cash refund - and went out walking. For me, selection in such matters is totally subjective, and probably for the better. I'm sure I looked quite crazy - or perhaps
completely, "contextually" acceptable taking into account that it was, after all, me - to the evening hipsters heading to the clubs and restaurants. I passed any number of "qualified" & otherwise worthy individuals, but without a feeling of appropriateness. Spontaneously turning into a poorly lit alley, I eventually encountered a small man approaching me, and the closer he got, the fact that he and his clothes were absolutely filthy became increasingly obvious. Upon me, I asked if he could use some cans & bottles, and this man absolutely lit up.! He was so happy, repeatedly saying, "Oh, man! Thanks!" as I helped him gather up these big-ass bags, that I was laughing and smiling right along with him. The reality, however, was that the smell of this guy was triggering my already hyperactive gag-reflex, and as he repeated, "Oh man!" I moved on. Walking in the front door, my roomate said, "What's up? You're smiling?" All I could say was, "These are Holy Days."

3 Comments:

  1. Rach said...
    I find that patients who have actually had health insurance tend to be in a better state of over-all health, generally, than the typical off-the-street public clinic patients. Secondly, they generally are "well-documented," preceded by a medical chart that sometimes includes an accurate medication & medical history, and sometimes (sorry) a psycho-social assessment conduct by a reliable clinician. Oorah. You are correct. This is well documented by both sociologists and psychologists - that those people with social support networks are, in fact, in better states of health. Health Insurance (particularly in the states) - whereby people have access to health care providers (in particular mental health care providers) seems to play a part in this social support network - both on an emotional and structural level.
    Ladyk73 said...
    I think it sucks that your coworkers did not even mention the suicide.

    Practioners are not allowed to have feelings...WTF
    Midwife with a Knife said...
    Hm... perhaps TMI, but it is one of thosse days...

    Anyway, although I think that the IDEA of an EAP is a good one, my experience with them has been mixed. After an extremely regretable incident as a resident (wow, it WAS a long time ago, now...) where I was involved in a cesarean section without any successful anesthesia (long story), which, is a terrible thing to find yourself doing to another human being, I was quite um... shaken. Like... barely slept for 3 weeks shaken. At some point, my attendings and fellow residents stepped in and I was summoned to an EAP therapist who was quite helpful (and who collaborated with my internist to get the sleep stuff at least taken care of). His ability to help was limited by the fact that I moved 1000 miles away and started a job 1 week later.

    Fast forward to new job: I had a hard time. I would supervise the residents for a c-section and then duck into a bathroom and throw up. I really was on the edge of quitting my job. I went to the EAP looking for a referral, some advice, something. I was told that "sometimes life is hard, and you just have to deal with it."... So, I struggled on for a few more weeks, found myself at a point where I didn't think I'd be able to continue to practice obstetrics, but thanks to some dear friends and a well meaning internist, somehow found myself in a psychiatrist's office, and am now basically fine (or only as crazy as I originally was?).

    Because of that EAP person, I almost ruined my career... or worse. So, I always will have a bit of skepticism for any "assistance" paid for by my employer.

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